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ECTISP Inc.
P.O. Box 2674
Waxahachie, TX
75165
Local:
972.923.9090
Toll Free: 866.923.9090
Fax:  972.938.3817
Mon~Fri 9am~7pm
Sat 9am~3pm
(Closed on Holidays)
support@ectisp.net

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Installation Process

  1. Place your order for DSL service from ECTISP.
  2. ECTISP will provision the order.
    • ECTISP orders a DSL line from your local telephone company to be installed at you location.
    • ECTISP gets a committed installation date from the phone company.
    • We notify you of the installation date.
  3. Your local phone company installs the dedicated phone line or provisions your existing line.
  4. ECTISP tests the line remotely to ensure it is functioning properly.
  5. ECTISP contacts you to schedule a date for us to set up your DSL service.
  6. ECTISP goes to your location and installs the DSL service if you have ordered Premium Installation .
  7. ECTISP connects your DSL bridge/router and configures it for you. (You must have a 10BaseT Ethernet card installed in your computer)
  8. ECTISP tests your new DSL service.
  9. The above steps generally take 7 to 10 days to complete. We will do everything we can to expedite the process for you.
 
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